1. Introduction

Welcome to PlanSnap ("we," "us," or "our"). PlanSnap operates the website https://plansnap.org (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes:

• Email address (via Google Sign-In or direct sign-up)
• First and Last Name
• Profile Picture (if provided via Google OAuth)
• Cookies and Usage Data

2.2 Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2.3 Travel Preferences

To generate travel itineraries, we collect data you input into our planner wizard, including:

• Destination cities/countries
• Travel dates
• Budget constraints
• Travel preferences (e.g., "Foodie," "Adventure")

3. Third-Party Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Use of Data

PlanSnap uses the collected data for various purposes:

• To provide and maintain the Service (including the 3-day free trial and subscription access).
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so (e.g., editing plans).
• To provide customer care and support.
• To monitor the usage of the Service via PostHog.
• To detect, prevent, and address technical issues.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

• Essential Cookies: Required for authentication and the operation of the travel planner.
• Analytics Cookies (PostHog): Used to gather data on visitor behavior and improve PlanSnap's performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service (e.g., staying logged in).

6. Data Retention

PlanSnap will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PlanSnap aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@plansnap.org